Become a Certified Tourism Ambassador!


Become a CTA!

The Bellevue Tourism Ambassador program is a national certification that will equip you with resources, knowledge, and information to answer frequently asked visitor questions...

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Already a CTA?

Log in to the CTA network to access and manage your profile, receive freebies and discounts, record points, renew certification and more!

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About the Certified Tourism Ambassador (CTA) Program

Tourism in Bellevue is big business. In Bellevue, visitor spending creates nearly $2 billion in economic impact each year and supports 14,500 jobs like yours.

A positive visitor experience is critical to the growth and development of our city. The Bellevue Tourism Ambassador program was developed to foster a destination-wide network of best in class service and a welcoming culture.

The Certified Tourism Ambassador™ (CTA) program is a national certification and a respected professional achievement. Through this program, hospitality professionals, community ambassadors, and volunteers will improve their knowledge of Bellevue, learn and discuss frequently asked visitor questions, interact with peers, share best practices and develop a better understanding of their role in increasing and developing hospitality and tourism. CTAs will complete required reading and learning assignments, attend a half-day classroom session, and pass an open-book examination. When completed, participants will be a CTA and have the tools and knowledge to be part of a network to create memorable visitor experiences.

There is a one-time application fee and an annual renewal fee.

You are invited to enroll in the Bellevue Tourism Ambassador program and join the other Bellevue CTAs and 56,000+ CTAs nationwide who have earned this designation!

Upcoming CTA Classes:

  • October 19 | 8:30am - 11:30am
  • November 16 | 1pm - 4pm
  • December 14 | 8:30am - 11:30am



View the CTA Brochure

The Bellevue Ambassador Program teaches hospitality professionals and volunteers best practices and ensures that they understand their role in boosting tourism in the area.

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Sign Up For a Class!

Click the link below for a detailed schedule of classes and easy online enrollment!

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To learn more, contact:

Jane Kantor

Jane Kantor, CMP, CTA

Director of Destination Sales

Sales Focus: All Markets (10-74 Rooms) Professional Affiliations: Meeting Professionals (MPI), Washington Society of Association Executives (WSAE), American Society of Association Executives (ASAE)


Bellevue Ambassador Spotlight

There are so many great people involved in the Bellevue Ambassador Certified Tourism Ambassador (CTA) program and each one has their own thoughts and perspective on Bellevue. The experiences of Bellevue are as diverse as our ambassadors.

Let’s meet Brenda Luper, CTA, with Reality Break Escapes.






Contact Information:


Brenda Luper

Reality Break Escapes

225 106th Ave NE, Bellevue, WA 98004



Professional Background:

"In July of 2016, our family had our first escape room experience.  It was so much fun we became hooked and eventually decided we wanted to bring this fun experience to locals, visitors, and work teams right here in Downtown Bellevue.  On June 8th, 2018, Reality Break Escapes had its grand opening. 

Why Bellevue? We recently moved to Bellevue and love that there is so much to do in town.  We want to add another exciting option to #PlayINBellevue for entertainment and group activities to the mix.

We wanted to offer something different, local, and engaging.  So we opened with three unique themed rooms: Lucky Duck Speakeasy, Cypherspace, and Top of the Charts.  Our unique themes take you back in time to defuse a bomb left by the mob, send you to the future to retrieve a data probe from a wormhole, or take place right now in the Seattle music scene to save your soul. You will race against the clock, piece together the clues, work as a team, pool your knowledge and findings to escape from reality.  We’ve also added Scavenger Hunts and Portable Escape Games.

Although we've been doing fun and interactive Corporate Team building since we've opened, we also now offer Virtual Escape Games online for worldwide team building of any size!

I was excited to bring my skills as an event & project manager to this fun environment.  Offering a unique and customer-focused experience for team building, family fun, and date nights that is conveniently located."

Must Experience:

"Other than our fun escape rooms of course 😊, I would totally recommend Forum Social House it has a great mix of variety of entertainment options as well as great food and drinks."

Best CTA Visitor Experience:

"On a regular basis we have people looking to grab food or drinks after they’ve played at Reality Break Escapes and we love directing them to the many awesome choices of nearby restaurants within walking distance."

Newest Find:

"Stand-Up Paddleboarding at Meydenbauer Bay."

Best View:

"14th Floor patio of 2 Lincoln Tower!"

Best Happy Hour:

"On a regular basis, we have people looking to grab food or drinks after they’ve played at Reality Break Escapes and we love directing them to the many awesome choices of nearby restaurants within walking distance."

Best Hidden Gem Park:

"Meydenbauer Bay – looks small when you arrive but with the great design there are so many interesting spots and levels to hang out in."


If you haven’t seen/done/experienced the things that Brenda mentioned, take a moment to develop deeper experiences in Bellevue.  The richer your experience, the better the visitor experience will be.  Remember, our catchphrase for each visitor we meet?  “Thanks for coming to our great city!  We hope you’ll tell others what a great place we have here and that you’ll come back soon!”  Make each visitor glad they came and encourage them to return…often!

Do you want to share your Bellevue experience with the other Bellevue Ambassadors?  We would love to spotlight YOU!  Send an email to with the subject line: “Spotlight Me!  Bellevue Ambassador” and the best way to reach you.  We will be happy to share your take on Bellevue.  You can even earn points toward your recertification.  We cannot wait to find out about you and your Bellevue gems!