BellHop: Your Free Ride to Explore Bellevue

How much does it cost to ride?

BellHop is a free service.

Do I have to tip drivers?

Gratuities for drivers are appreciated but never required and are completely at your discretion.

How is the BellHop program funded?

The BellHop program is fully funded by hotel room taxes and participating partners. Bellhop funding does not impact taxpayers or residents of Bellevue.

Why can't I reserve a ride and why does my reservation keep getting dropped?

The incredible demand for BellHop rides sometimes exceeds our current capacity, even with our cars consistently on the move. If you're having difficulty securing a reservation or if it gets dropped, we recommend waiting for five to ten minutes and then trying again. We're actively working to streamline the reservation process and improve the app's efficiency. We appreciate your understanding and patience as we work to accommodate all our riders with our fleet of 6 cars in circulation. Thank you for your commitment to sustainable travel with BellHop!

Are Circuit cars electric?

Yes! Circuit uses 100% electric vehicles. They’re made in the USA and registered as Low Speed Vehicles (LSV’s), which means they’re totally street legal on roads that are 35MPH or less.

What is the age for solo ridership?

You must be 16+ to ride the Bellhop by yourself. 

Can kids join the ride?

We love having kids along for the ride but our priority is to keep them safe so our vehicles follow individual state car seat and child passenger laws. Please find the basic requirements below along with links to full state regulations. If your child does not meet state requirements they must be secured in a car seat or booster seat provided by a parent or guardian to comply.

Can pets join the ride?

We love having pets along for the ride but welcome them at the discretion of each individual driver and the other passengers in the vehicle. Please speak with your driver when they arrive to confirm it is acceptable and remember to follow this pet etiquette:

•              Pets are not allowed on seats

•              Your pet must stay on your lap or on the floor between your legs at all times

•              Pets must remain inside the vehicle at all times

Do I have to use the app, or is there another way (what if I don’t have a smartphone)?

You are welcome to hail or flag down a ride with us, although, there are some things to keep in mind. Drivers must have a safe, accessible, and legal space to pull over and pick you up. App requests take priority over our flag down service and as such, riders inside the vehicle may request drivers not stop to pick up other passengers.

Can I schedule my ride in advance?

We love getting you where you need to go, but as an on-demand service, we do not currently book/schedule rides in advance. When you are ready to ride simply send us a request via the Circuit app or wave down a friendly driver!

I'm visiting from outside the USA, can I use Circuit service?

Yes, Circuit service is available for anyone visiting our service areas. However, the Circuit app is only available from the US Android Play Store and Apple App Store, some international users must temporarily change the country in which their account is registered to download the app. To learn how to make this change on Android devices, click here, to make this change on iOS devices, click here.